Effective Date: [01-01-2023]
Privacy Policy – Vedoll
Your privacy and security are our top priority. We respect your confidentiality and are committed to protecting the personal information you share with us when shopping for our products. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from our store.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Name, email address, billing/shipping address, phone number, and payment details (processed securely by our payment providers, we do not store full credit card information).
- Account Information: Login credentials, order history, and saved preferences if you create an account.
- Order Information: Products purchased, delivery details, and transaction history.
- Technical Information: IP address, browser type, device type, operating system, and cookies for analytics and site performance.
- Communication Data: Emails, chats, or messages you send to our customer service.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To improve our website, products, and services.
- To personalize your shopping experience.
- To send order confirmations, shipping updates, and promotions (if you opt-in).
- To comply with legal requirements and prevent fraud.
3. Cookies & Tracking
Vedoll.com uses cookies and similar technologies to:
- Remember your preferences and improve site functionality.
- Track website performance and traffic (via analytics tools like Google Analytics).
- Deliver relevant offers and promotions.
You can manage or disable cookies in your browser settings.
4. Sharing of Information
We value your privacy and will never sell your personal information. We may only share information with:
- Trusted Service Providers: Payment processors, shipping carriers, and analytics tools who help us operate the business.
- Legal Authorities: If required by law, fraud prevention, or to protect our rights.
All partners are required to keep your information secure and use it only for the agreed purposes.
5. Data Security
We implement industry-standard security measures (SSL encryption, firewalls, secure servers) to protect your personal and payment information. However, no online transmission is 100% secure, so we encourage you to use strong passwords and keep your account safe.
6. International Orders
As Vedoll.com ships worldwide, your data may be transferred and processed outside of your country of residence. We ensure appropriate safeguards are in place to protect your information.
7. Your Rights
Depending on your location (e.g., under GDPR or CCPA), you may have the right to:
- Access, update, or correct your information.
- Request deletion of your data.
- Opt-out of marketing emails at any time.
- Request a copy of the data we hold about you.
To exercise these rights, contact us at Email: info@vedoll.com.
8. Retention of Data
We keep your information only as long as necessary to fulfill your orders, provide services, comply with legal obligations, and resolve disputes.
9. Children’s Privacy
Vedoll.com does not sell products to minors. Our website and services are strictly intended for individuals 18 years and older. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with the new “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@vedoll.com
Contact us: Click here
Live Chat Support: Available