FAQs

✅ Vedoll FAQs

Vedoll – Trusted Adult Store in the USA, Canada & Worldwide

Welcome to Vedoll.com, your global destination for premium, lifelike sex dolls. We proudly serve customers across the United States, Canada, and worldwide, offering fast local shipping as well as affordable international delivery. Whether for companionship, intimacy, or photography, our dolls are designed with precision, realism, and quality you can trust.

Fast USA Shipping – 3 to 7 Days

For our US customers, we maintain a large selection of ready-to-ship dolls in USA stock. Orders are delivered in just 3–7 business days, with full photo-match guarantee and discreet packaging for your privacy.

Reliable Canada Delivery

Canadian customers enjoy smooth, secure delivery directly to their doorstep. While shipping times vary by province, we make the process affordable, safe, and discreet, so you can order with confidence.

Worldwide Shipping from Our China Factory

Outside North America? No problem. We serve customers worldwide with custom-made dolls built at our advanced factory in China. You can send us your measurements, photos, and preferences, and our expert team will create a one-of-a-kind doll tailored just for you. With affordable pricing and secure international delivery, we make it simple to get your dream doll no matter where you live. Orders are delivered in 10–17 business days.

Strict Quality Standards

All ready-made dolls undergo rigorous inspections by our R&D and quality control team to ensure durability, safety, and lifelike realism. Whether shipped locally or internationally, every doll meets the same premium standards.

We make it easy for customers across the USA, Canada, and around the world to shop discreetly and confidently. Whether you’re buying a ready-to-ship doll or designing a custom companion, we promise unmatched quality, affordability, and privacy.

General Questions

Why Choose Vedoll?

• USA stock for fast 3–7 day delivery
• Secure, discreet delivery across Canada
• Affordable worldwide shipping from our China factory
• Custom-made dolls built to your vision
• Photo-match guarantee – no surprises
• High-quality materials & craftsmanship
• Trusted by thousands of customers worldwide

• Are the dolls real and lifelike?
  Yes! All our dolls are crafted from medical-grade TPE or silicone for realistic touch and feel.
• Do your dolls come assembled?
  Yes, your doll arrives fully assembled. You only need to attach the head and wig.
• What sizes do you offer?
  We stock dolls from 80cm to 180cm in height with different body shapes and cup sizes.
• What is the difference between TPE and silicone dolls?
  TPE is softer, more flexible, and affordable. Silicone is more durable, realistic, and heat-resistant.

Shopping & Ordering

• How do I place an order?
  Simply select your doll, for customize options if Available, and check out securely on our website.
• Can I customize my doll?
  Yes! You can choose skin tone, eye color, hairstyle, breast size, and more. You have to contact for this.
• Do you offer payment plans?
  Currently, we support full payments. Financing may be added in the future.
• Which payment methods do you accept?
  We accept credit cards, debit cards, PayPal, and bank transfers.
• Is my payment secure?
  Yes, we use SSL encryption and work with trusted payment processors.

Shipping & Delivery

• Do you ship worldwide?
  Yes! We ship discreetly to most countries. check our Shipping policy.
• Is shipping free?
  Yes, we provide free worldwide shipping on all dolls.
• How long does shipping take?
  Standard delivery takes 3 to 7 business days depending on your location.
• How will my order be packaged?
  All orders are shipped in plain, discreet boxes with no labels mentioning the contents.
• Do I get a tracking number?
  Yes, once your order ships, you’ll receive a tracking number by email. You can Track Your order.

Privacy & Discretion

• Will anyone know what I ordered?
  No. Our packaging is completely discreet. Even billing shows under a generic business name.
• Do you sell my personal information?
  Never. Your data is safe and private with us.
• Can I ship to a different address?
  Yes, you can enter a shipping address different from your billing address.
• What if I don’t want it delivered to my home?
  You can choose delivery to a pickup station or alternate safe address.
• Will customs check my doll?
  In most cases, packages pass smoothly. We handle all customs paperwork.

Doll Features

• Do the dolls have all three orifices?
  Yes, most dolls come with vagina, anus, and oral functions.
• Can the dolls stand on their own?
  Yes, All our Dolls come with “standing foot” option.
• Are the breasts soft and squeezable?
  Yes! Depending on TPE or silicone, the softness may vary.
• Can I heat the doll for a warm feel?
  Yes, use a heating rod or warm blanket for a natural touch.
• Do the dolls come with wigs and clothes?
  Yes, each doll comes with a wig and basic clothing.

Care & Maintenance

• How do I clean my doll?
  Use warm water and mild antibacterial soap after use.
• Can I bathe my doll?
  Yes, but avoid submerging the head or metal joints.
• How often should I clean my doll?
  Clean after every use to maintain hygiene.
• How do I store my doll safely?
  Keep in a cool, dry place. Use a storage bag or standing position.
• Can I apply makeup to my doll?
  Yes, use water-based cosmetics for easy cleaning.

Safety & Health

• Is it safe to use a sex doll?
  Yes, all dolls are made from body-safe, non-toxic materials.
• Do dolls cause allergies?
  No, TPE and silicone are hypoallergenic.
• Can I use lubricants with my doll?
  Yes, always use water-based lube for the best experience.
• Can I use condoms with my doll?
  Yes, condoms help maintain hygiene and reduce cleaning needs.
• Do the dolls have heating functions?
  Some models include heating options, or you can use a warming rod.

Customization & Options

• Can I request a custom-made doll?
  Yes! Contact us for special custom orders.
• Do you sell heads separately?
  Yes, we sell additional heads compatible with M16 connectors.
• Can I change my doll’s wig and eyes?
  Yes, wigs and eyes are fully interchangeable.
• Do you make male dolls too?
  Yes, we also offer male and shemale dolls.
• Can I choose skin texture?
  Yes, we offer smooth or textured skin options.

Returns & Warranty

• Do you accept returns?
  For hygiene reasons, we cannot accept returns once a doll is opened. Check refund and returns Policy
• What if my doll arrives damaged?
  We will replace or refund if the damage is reported immediately.
• Do dolls come with a warranty?
  Yes, all dolls have a 6-month manufacturer warranty.
• Can I cancel an order?
  Yes, within 24 hours before production begins.
• Do you offer repairs?
  Yes, we provide repair kits and guidance.

Extra Information

• Do you have customer reviews?
  Yes, our site features verified 5-star reviews from happy buyers.
• Are dolls just for sex?
  No, many buyers use dolls for photography, companionship, or art.
• Do I need experience to own a doll?
  Not at all—dolls are easy to use and maintain.
• Why are your dolls cheaper than others?
  We work directly with trusted factories, cutting out middlemen.
• Why should I choose Vedoll.com?
  Because we provide premium-quality dolls, free shipping, discreet packaging, and unmatched customer service.